Privacy Policy

1. Introduction

ChabadUp ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, username, password, phone number (optional), date of birth (optional)
• Profile Information: Bio, skills, portfolio, gallery images, experience, education, certifications, profile photo, resume, social links
• Organization Information: Organization name, type, description, logo, location, contact details, team members
• Verification Information: Identity verification status and supporting documentation
• Communications: Messages sent through the platform, support requests, feedback submissions

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Platform
• Process transactions and payments
• Enable communication between users
• Send service-related notifications
• Improve our services and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Resolve disputes and enforce our policies

4. Information Sharing

We do not sell your personal information. We may share information:

• With Other Users: Your public profile information is visible to logged-in users. Usernames are visible; real names are never publicly displayed.
• With Service Providers: Third parties who help us operate the Platform (payment processors, hosting providers)
• For Legal Compliance: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing
• Regular security audits and monitoring
• Access controls and authentication
• Secure cloud storage for uploaded files (Cloudinary)

6. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account (subject to completing active orders)
• Export your data
• Opt out of marketing communications
• Control notification preferences

7. Cookies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our Platform
• Improve our services

You can control cookies through your browser settings, but some features may not function properly without them.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., transaction records, dispute resolution).

9. Children's Privacy

ChabadUp is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. International Users

Your information may be transferred to and processed in countries other than your own. By using ChabadUp, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Platform. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@chabadup.com
• Or use our Contact Form